Always human-in-the-loop. Powered by AI. While the industry routes callers into phone trees and bots, Attorney Assistant answers, qualifies, and follows up with every caller live, starting at $497 a month.

CONSHOHOCKEN, Pa., Oct. 21, 2026 /PRNewswire-PRWeb/ -- Attorney Assistant, a staffing and virtual assistant company built for law firms, today announced live, quality-controlled, 24/7 human call handling starting at $497 per month. Every call is answered by a trained person, in English or Spanish, day or night, and every lead gets a structured follow-up cadence after the first call. AI runs underneath, handling the work that used to make live coverage too expensive for solo and small firms.

Press 1 for intake. Press 2 to leave a message. Across the legal industry, callers in crisis are getting pushed into IVR menus, voicemail boxes, and chatbots. Attorney Assistant is going the other way. The company pointed AI at the busywork around each call, including logging, routing, CRM updates, follow-up scheduling, and QA flagging. That cut the cost of a human-handled call far enough to put live 24/7 coverage within reach of a two-attorney practice.

AI-aware. Never AI-dependent.

Attorney Assistant calls the model human-in-the-loop. The split is simple:

• AI handles speed. Instant routing, call notes, data entry, follow-up scheduling, and flags for review.
• Humans handle quality. A trained specialist answers live, qualifies the caller, can sign the client, and works the follow-up until the lead gets an answer.
• People check the work. QA reviews every call. If the AI misses something, a human catches it.

The result is coverage that moves at machine speed and still sounds like a person who cares, because it is one.

Why it matters now

Speed decides who signs the client. MIT research on lead response found the odds of reaching a lead drop about 100 times between a 5-minute and a 30-minute response. And in a 2025 mystery-shop study of 1,200 calls by LegalNavigator.ai, 34.8% of calls to law firms went unanswered during posted business hours. That is before nights and weekends.

At $497 a month, a firm can cover those hours with a live, trained person for less than the value of a single signed case.

A word from the CEO

"Everyone else is sending callers to a phone tree. We kept the human," said Ethen Ostroff, Esq., CEO of Attorney Assistant. "We used AI to strip the cost out of everything around the call so we could afford to keep a trained person on it. Someone calling a law firm at 2 a.m. after a crash does not want to press 1. They want a human who can help them right now, and who calls them back the next day to make sure they got it. In an AI world, symbiosis is evolution. The firms that win will use machines for speed and people for trust, and we just made that affordable for every small firm in the country."

Availability

Live 24/7 human call handling through Attorney Assistant's Frontline service is available now, starting at $497 per month. Firms can book a call at attorneyassistant.com/bookacall/.

About Attorney Assistant

Attorney Assistant is a staffing and virtual assistant company built for law firms, a holistic workforce solution. Led by Ethen Ostroff, Esq., the company recruits, vets, and trains full-time virtual staff and 24/7 live intake teams. Firms plug them into their own team and systems, and Attorney Assistant co-manages performance alongside them. The company is measured on results, not hours logged. Learn more at attorneyassistant.com.

Media Contact

Nicole Hall, Attorney Assistant, 1 215-337-2677, press@attorneyassistant.com, https://attorneyassistant.com/press

LinkedIn

View original content to download multimedia:https://www.prweb.com/releases/ai-took-over-the-phones-attorney-assistant-is-putting-humans-back-on-them-302915731.html

SOURCE Attorney Assistant