New integration lets customers use ChatGPT, Claude, and other compatible AI assistants to check remote computers, review screenshots, and perform supported management tasks through natural-language requests.

LOS ANGELES, Nov. 12, 2026 /PRNewswire/ -- RemotePC™, the remote access solution from IDrive® Inc., today announced RemotePC MCP, a Model Context Protocol integration that connects customers' RemotePC accounts with compatible AI assistants, including ChatGPT, Claude, Cursor, Codex, and Grok.

Through a single authorized connection, customers can ask an AI assistant to check computer availability, capture screenshots, list open application windows, send on-screen messages, schedule restarts, and initiate supported RemotePC application updates. The integration also provides access to account information, including registered computers, groups, sub-users, and invoices.

Model Context Protocol provides a standard way for AI assistants to connect with external services and use their available tools. RemotePC MCP brings that capability to remote computer management, giving customers another way to perform everyday tasks without manually navigating the RemotePC dashboard for each request.

Practical AI-Assisted Workflows

RemotePC MCP is designed for IT teams, managed service providers, remote workers, and individuals who need to check on computers and perform routine management tasks.

An IT professional can ask an assistant to review a screenshot and explain a visible error. A remote worker can check whether an office computer is online. Someone helping a family member can ask the assistant to explain an unfamiliar pop-up. Administrators can also send notifications before planned restarts or check for available RemotePC application updates.

Key capabilities include:

• Check remote computers: List computers associated with the authorized RemotePC account and check their online status.
• Review screens and application windows: Capture screenshots and list open windows to help understand what is visible on a remote computer.
• Communicate with remote users: Send on-screen messages, including notifications about planned maintenance.
• Perform supported maintenance: Schedule or cancel computer restarts and initiate RemotePC application updates, subject to permissions and host restrictions.
• Retrieve account information: View details about computers, groups, sub-users, and invoices, and generate RemotePC connection links.

User-Authorized Access and Session Controls

Customers connect through RemotePC's OAuth-based authorization process and sign in directly with their existing RemotePC credentials, including two-factor authentication where enabled. Login credentials are not shared with the AI assistant.

Users select View Only or Full Control permissions for the supported MCP operations and choose a session duration ranging from 12 hours to 30 days. Access expires automatically at the end of the selected period, and applicable RemotePC host-level restrictions remain in effect.

"RemotePC MCP gives customers a convenient way to check their remote computers and perform supported management tasks using the AI assistants they already use," said Raghava Meeniga, Vice President of Technology at IDrive. "From understanding an on-screen error to coordinating a restart, customers can make requests in natural language while retaining control over access permissions and session duration."

Connect, Authorize, and Ask

To get started, customers add the RemotePC MCP endpoint to a compatible AI assistant, sign in to RemotePC, and select their access permissions and session duration.

Once connected, customers can make requests such as:

• "Show me which computers in my RemotePC account are online."
• "Take a screenshot of Reception-PC and explain any visible error message."
• "List the open application windows on Finance-Laptop."
• "Send a message to Lobby-Kiosk notifying the person that a restart is planned."
• "Check whether a RemotePC update is available on Lobby-Kiosk and install it if permitted."

Remote computers must have RemotePC installed and configured and must be online for device-level operations.

RemotePC MCP is available now to RemotePC customers.

For more information and setup instructions, visit https://www.remotepc.com/mcp-for-ai.

About IDrive Inc.

IDrive Inc. is a privately held company specializing in cloud storage, cloud backup, file sharing, remote access, compliance and related technologies. Core services include IDrive®, RemotePC™ and IBackup. The company's services help over 5 million customers back up over 1 Exabyte of data.

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SOURCE IDrive Inc.